Privacy Policy - Enhance Cosmetic Clinic

At Enhance Cosmetic Clinic, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, schedule an appointment, or use our services at our clinic in St. Catharines, Ontario, and the Niagara Region.

By using our services, you consent to the practices described in this policy.

We collect two types of information from you:

Personal Information:

Personal information is any data that can be used to identify you. The types of personal information we may collect include:

  • Contact Information: Your name, phone number, email address, and physical address.
  • Medical Information: Health history, treatment preferences, and medical information you provide during consultations or treatments.
  • Payment Information: Credit card details, billing address, and payment history.
  • Appointment and Treatment Information: Dates and details about treatments, consultations, and follow-up visits.

Non-Personal Information

Non-personal information is data that cannot identify you. This may include:

  • Website Usage Data: We may collect information about how you use our website, such as IP addresses, device information, browser types, pages visited, and interactions with our website.
  • Cookies: We may use cookies to enhance your user experience. Cookies are small files stored on your device that help us understand how you interact with our website and personalize your experience.

How We Use Your Information

We use your personal information for various purposes, including:

  • Providing Services: To schedule appointments, provide cosmetic treatments, and communicate with you regarding your care.
  • Marketing and Communication: To send you promotional materials, special offers, appointment reminders, or newsletters. You can opt out of marketing communications at any time.
  • Improving Our Services: To improve our clinic’s services and website functionality, including offering new treatments and responding to your feedback.
  • Legal and Administrative Purposes: To comply with legal obligations, process payments, and protect against fraud or other illegal activities.

How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data, including:

  • Data Encryption: To ensure the security of your personal information when transmitted over the internet.
  • Restricted Access: Only authorized personnel at Enhance Cosmetic Clinic have access to your personal and medical information.
  • Secure Payment Processing: We use secure payment systems for processing credit card transactions and other financial data.

While we take reasonable precautions, please note that no system is completely secure. We cannot guarantee the security of information transmitted over the internet, but we strive to protect your data to the best of our ability.

Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who help us run our clinic, such as payment processors, marketing platforms, or IT support services. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law, or to protect our legal rights, investigate fraud, or respond to legal claims.
  • With Your Consent: We may share your information if you provide consent, such as when referring you to another healthcare provider or clinic for additional treatments.

We will never sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve website functionality, and analyze website traffic. You can adjust your browser settings to block or delete cookies, but this may impact your experience on our site.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: If any of your personal information is incorrect or incomplete, you can ask us to update it.
  • Deletion: You may request that we delete your personal information, subject to certain legal limitations.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of those sites before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information.

Changes to This Privacy Policy

Enhance Cosmetic Clinic reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes. Your continued use of our services after any modifications will signify your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: